Frequently Asked Questions
Whats included in the package?
The trip cost includes visa, return flights, all ground transportation, Hotels, historic site visits in Makkah and Madinah. Any additional expenses (such as food, gifts, any additional acitivites etc) are not included.
Is the trip open to sisters?
This trip is open to brothers, sisters and children. Please note sisters must be accompanied by a Mahram.
How much luggage can I bring?
Baggage Allowance:
Cabin:
1 x 7kg (56cm x 45cm x 25cm)
Checked-in Baggage:
2 pieces @ 23kg per piece – for Children and Adults.
Infants have ZERO baggage allowance
Whats your cancellation policy?
Our cancellation policy is as follows:
The deposit is non refundable
If deposit has been paid then full payment of the trip is required 35 days before departure
50% refund excluding deposit can be claimed if refund is requested 35-60 days before departure unless you can find a replacement for the trip. If a replacement can be found then there are no fees that need to be paid a simple name swap can be done without any funds being forfeited so long as replacement is confirmed before the 35th day before departure.